“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.”– Charles Darwin

Being Agile is the ability to face change in a graceful way in order to survive and adapt in a fast-paced, ever-changing world. Situations involving change can be overwhelming. Self-awareness, converting failure into feedback and staying focused amidst distractions are the keys to handling such situations.

By the end of the course, you will gain insight about the following topics:

• Individual Agility: Agility at a personal level which involves taking any untoward situations in one’s stride and embracing change, without wasting much time and losing energy and motivation.
• Organizational/Business Agility: Organizational Agility involves adjusting to the changes in a business environment by understanding, planning and implementing appropriate initiatives. Business Agility stands for maintaining and adapting goods and services to meet customer demands.

This course does not mandate any pre-requisites and is designed for:

• Professionals looking to add another dimension to their customer service
• Individuals looking to enhance their productivity in day to day life scenarios.